To load your concentrates into the G Pen Nova Tank, first remove the mouthpiece from the tank by gently pulling it upward. Then, use the steel pick attached to the mouthpiece to scoop the material and insert it into the tank by simple reattaching the mouthpiece.
If you have any further inquiries, please contact our Customer Service Department anytime Monday through Friday, 8:00am to 5:00pm PST.
Email: help@grencoscience.com
Phone: (800) 948-7480