Frequently Asked Questions

How long does the G Pen Hyer take to charge?

Nov 10, 2022

How can I tell when the Hyer is fully charged?

Nov 10, 2022

How can I tell when the Hyer needs to be charged?

Nov 10, 2022

How long does the Hyer stay powered on?

Nov 10, 2022

How do I power the Hyer on and off?

Nov 10, 2022

How do I change the session time on the Hyer?

Nov 10, 2022

How do I power the Elite II on/off?

How do I power the Elite II on/off?

Feb 4, 2022

How do I change my G Pen Elite II Between Fahrenheit and Celsius?

How do I change my G Pen Elite II Between Fahrenheit and Celsius?

Feb 4, 2022

I can turn the device/LED display on, but the temperature doesn’t seem to go up. How do I get the chamber to start heating?

I can turn the device/LED display on, but the temperature doesn’t seem to go up. How do I get the chamber to start heating?

Feb 4, 2022

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Grenco Science Vaporizers & Accessories - Frequently Asked Questions