For optimal performance of your G Pen Pro Vaporizer, we recommend the following:
- Make sure your material is finely ground and loaded down tightly to the bottom of the tank.
- A larger amount of ground material loaded will generally create a larger volume of vapor than a small amount.
- Regularly clean the G Pen Pro Mouthpiece, as built-up residue can largely hinder the unit's performance.
- Allow the G Pen Pro Vaporizer to cool down before attempting to clean it with the included cleaning brush.
- Allow the G Pen Pro Vaporizer to finish one full heating cycle before producing maximum vapor, especially on lower temperature settings.
If you have any further inquiries, please contact our Customer Service Department anytime Monday through Friday, 8:00am to 5:00pm PST.
Email: help@grencoscience.com
Phone: (800) 948-7480