Yes, registering your product will ensure that a warranty replacement is processed smoothly and efficiently via our Customer Service department, should you experience any operational defects in the Elite they are unable to solve for you over the phone or via e-mail. Most importantly, you will be the first to hear of any important product updates related to your purchase of a G Pen Elite for Ground Material. Go to GPen.com/Register your S/N, which can be found on the label at the bottom of the packaging.
If you have any further inquiries, please contact our Customer Service Department anytime Monday through Friday, 8:00am to 5:00pm PST.
Email: help@grencoscience.com
Phone: (800) 948-7480