Legal notice (Imprint)

Last updated: 8 October 2026

This is the legal notice for eu.gpen.com, the official G Pen online store for customers in Europe.

Seller and website operator

The quickest way to reach us is by email. We aim to reply within two working days.

Product safety and recycling

The manufacturer details, the safety information for our products and how to recycle old devices and batteries are on this page:

Product safety and recycling

Dispute resolution

We always try to solve any problem directly with you. Please contact us first at help@gpen.com.

We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board (alternative dispute resolution).

If you live in the EU, Iceland or Norway, the European Consumer Centres Network (ECC-Net) gives free advice on problems with a trader in another country:

www.eccnet.eu

Hosting

The servers for this website are in Frankfurt am Main, Germany.

Disclosure for Austria (§ 25 MedienG)

Media owner: the seller named above.

Purpose of this website: information about G Pen products and the online sale of G Pen vaporizers and accessories to adults.

Trademarks and content

G Pen and the G Pen logo are trademarks of their owner. All text, images, videos and designs on this website are protected by copyright and belong to us or our licensors, unless we say otherwise. Please do not copy them without permission.

Names and logos of collaboration partners belong to their owners.

Links to other websites

Some pages link to websites run by others. We checked them when we added the links, but we do not control them and are not responsible for their content. If we learn that a linked page breaks the law, we will remove the link.