G Pen Battery Warranty

We offer a 1-year warranty on all electronic items (not including Tank / Coil systems). If you’re experiencing an issue with the G Pen Battery, please contact Customer Service for information on how to get the item replaced. In order to qualify, you must have purchased from our website directly or have a valid receipt to show the date of purchase and the store in which it was purchased from. We do not assist with counterfeit products or any items purchased from third-party websites as most of the counterfeit items are distributed through those channels.

If you have any further inquiries, please contact our Customer Service Department.
Email: help@gpen.com