{"id":1750,"date":"2015-06-19T18:20:00","date_gmt":"2015-06-19T22:20:00","guid":{"rendered":"https:\/\/ca.gpen.com\/blogs\/faq\/16906040-is-my-grenco-science-product-covered-under-warranty\/"},"modified":"2026-10-23T12:39:46","modified_gmt":"2026-10-23T11:39:46","slug":"16906040-is-my-grenco-science-product-covered-under-warranty","status":"publish","type":"post","link":"https:\/\/eu.gpen.com\/fr\/blogs\/faq\/16906040-is-my-grenco-science-product-covered-under-warranty\/","title":{"rendered":"Mon produit G Pen est-il couvert par une garantie ?"},"content":{"rendered":"<p>Chaque appareil G Pen b\u00e9n\u00e9ficie d\u2019une garantie limit\u00e9e contre les d\u00e9fauts de fabrication. La couverture d\u00e9pend de l\u2019appareil, de 90 jours \u00e0 2 ans, et l\u2019enregistrement d\u2019un Micro II, d\u2019un Micro+, d\u2019un Dash II, d\u2019un Dash, d\u2019un Roam, d\u2019un Connect, d\u2019un Dash+, d\u2019un Elite II ou d\u2019un Hyer la prolonge. Consultez notre <a href=\"\/fr\/warranty\/\">page Garantie<\/a> pour conna\u00eetre la couverture de chaque produit et la marche \u00e0 suivre pour une r\u00e9clamation.<\/p><p>Les r\u00e9servoirs, les bobines et les embouts sont des pi\u00e8ces consommables et ne sont pas couverts. Conservez votre re\u00e7u ou votre num\u00e9ro de commande\u00a0: une preuve d'achat est exig\u00e9e pour tout service sous garantie.<\/p><p>Pour toute autre question, contactez notre service client.<br>E-mail : <a href=\"mailto:help@gpen.com\">help@gpen.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Every G Pen device comes with a limited warranty against manufacturer defects. Coverage depends on the device, from 90 days to 2 years, and registering a Micro II, Micro+, Dash II, Dash, Roam, Connect, Dash+, Elite II or Hyer extends it. See our Warranty page for coverage by product and how to make a claim.Tanks, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1751,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[296,315],"class_list":["post-1750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-faq","tag-faq","tag-faq-warranty"],"_links":{"self":[{"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/comments?post=1750"}],"version-history":[{"count":3,"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1750\/revisions"}],"predecessor-version":[{"id":8458,"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/posts\/1750\/revisions\/8458"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/media\/1751"}],"wp:attachment":[{"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/media?parent=1750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/categories?post=1750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eu.gpen.com\/fr\/wp-json\/wp\/v2\/tags?post=1750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}